Customer Help

If talking to a real-life human is more your thing,
you can reach our Customer Happiness Team via email (below).

ORDERS& SHIPPING

How do i change or cancell my order

Unfortunately, we cannot edit or cancel an order once it's been placed for security reasons. Our system is designed to process orders as quickly and efficiently as possible and cannot cancel or modify an order once it is placed. If an order needs to be cancelled, you may contact Customer Service to inquire about your options.

How can i track my package


1. In your Shipping Confirmation email, you'll receive a link to your tracking information. From there, you can monitor the shipment’s progress until the package is delivered to your door.

2. Depending on the shipping method selected you may visit USPS.comOnTrac.com, or FedEx.com and enter the tracking number that was emailed to you directly on the carrier’s website.

How Long does the shipping take


The specific freight and logistics duration are determined by the delivery address

In-Transit Time (For US)

3-10 Days

PRODUCETS

I'm inlove with an item,but it's our of stock.what can i do and how often do you restock


Good news! We get new items daily and often restock our most popular items. You can contact our customer service email(). Once the item is restocked, you’ll be notified right away via email!

Helpful Hint: Act quickly when you find a style, size, or color you like! we never guarantee that an item will be restocked.



Do these have any kind of liner


Yes. The liner is soft and elastic, allows for maximum breathability so shorts don't balloon underwater and leave no sand.

Is the waist elastic


Yes, with adjustable drawstring. The fabric is no stretch. If you prefer 4-Way stretch swim trunks, welcome to MaaMgic store and we have many stretchy swim trunks to choose.

The different in the stretch vs nonstretch


Stretch shorts are 4-WAY STRETCH – It designed with the highest grade blend of cotton and spandex fabrics,our shorts are made to last. We designed our shorts with the perfect fabric weight, which offers premium durability and comfortability. 

EXCHANGES & RETURNS

How to return or exchange products
What is your return policy

Return Policy

We want you to love shopping at surfcuz.com. If products purchased from Surfcuz.com do not meet your expectations, you may return them with the packing slip within 30 days of when your order was delivered. Also, items in new condition with all tags attached are not considered "final sale" and can be returned. You will be refunded via the method in which you paid. Original shipping and handling charges will not be refunded.If you have any questions regarding our Return Policy or need assistance with your return, Please contact our customer service team surfcuz@gmail.com



How long does the returns process take


Returns are processed within 5-7 business days after your item(s) are delivered to our Distribution Center. Depending on the shipping method and carrier that was selected to return, your return package may take several days to reach us. Please hold on to your return tracking number for your records.

Get in touch

Have questions about your order, or a general enquiry?

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